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National Crisis Support UK

Resources throughout the UK

Call an ambulance if you are in danger

Call 999 for an ambulance or the police.

Call 999 Call 999 Call now

Call if you need non-emergency medical help

Call 111 if you need medical help fast but it's not a 999 emergency. NHS 111 is available 24 hours a day, 365 days a year.

Call 111 Call 111 Calls are free from landlines and mobile phones.

Go to your local A&E if you can

You can also go to, or call your nearest accident and emergency department and tell the staff team that you are thinking about suicide, or with a person who is thinking about suicide.

www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/AE.aspx Click to find your nearest A&E department Visit in your web browser

Confidential emotional support

The Samaritans are a 24 hour confidential, listening service providing emotional support for anyone in crisis.

Call Samaritans Call Samaritans Call now (free)
Email
Email jo@samaritans.org Send an email
www.samaritans.org Visit the website Visit in your web browser

Confidential, anonymous support for men

The Campaign Against Living Miserably offers confidential, anonymous and free support information and signposting to men anywhere in the UK through their helpline.

Call CALM Helpline Call CALM Helpline Call now (nationwide, open 7 days a week, 5pm to midnight. Calls are free from landlines payphones and all mobiles)
www.thecalmzone.net/help/webchat Online Chat Visit the chat in your browser
www.thecalmzone.net Visit the website Visit in your web browser

Prevention of young suicide, for the under 35s

Papyrus is a national confidential helpline for any young people (under 35) at risk of suicide, or anyone worried about a young person at risk of suicide. The helpline is open 10am-10pm Weekdays, 2pm-10pm Weekend, 2pm-5pm Bank Holidays

Call Papyrus Call Papyrus Call now
Email
Email pat@papyrus-uk.org Email pat@papyrus-uk.org
Text 07786209697 Text 07786 209697 Send a message (You do not have to give your name or location)
www.papyrus-uk.org Visit the website Visit in your web browser

Out-of-hours mental health helpline

SANE runs a national, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 6pm to 11pm.

Call SANE Mental Health Helpline Call SANE Mental Health Helpline Call now
Text https://www.sane.org.uk/what_we_do/support/textcare Text Care Provides extra support when feeling lonely or isolated. Not a crisis service. Textcare is one - way service, so you will not be able to directly reply to a text received.
www.sane.org.uk Visit the website Visit the website in your browser

Help and advice about a wide range of issues

Calls are free and confidential and available any time, day or night. Childline is here to help anyone under 19 in the UK with any issue they’re going through. Whether it’s something big or small, our trained counsellors are here to support you.

Call Childline Call Childline Call now. Talk to Chlidline from any phone for free without needing credit or it showing on your phone bill.
Email
Email https://www.childline.org.uk/login/?returnPath=/locker/ Use your Childline locker to send an email to a counsellor. You'll get a reply within a day and you can write again whenever you want.
www.childline.org.uk/get-support/1-2-1-counsellor-chat Online chat Chat with a Childline counsellor about anything that is worrying you in a 1-2-1 session - this works like instant messenger. Visit in your browser.
www.childline.org.uk Visit the website Visit in your web browser

Support for young people under 25

The Mix is the UK's free, confidential helpline service for young people under 25 who need help, but don't know where to turn. Open 365 days a year, for absolutely anything you are going through.

Call The Mix Call The Mix Call free now (open 11am-11pm 365 days a year, calls free from landlines and most mobile)
www.themix.org.uk/get-support/speak-to-our-team 1-1 Online Chat Visit the chat in your browser, 1-2-1 chat open 11am - 11pm 365 days a year.
www.themix.org.uk/get-support/group-chat Online Chat (group support) Visit the group chats in your web browser (Sunday - Thursday 8pm - 9:30pm)
www.themix.org.uk/about-us/contact-us Send an email Visit the web email form
www.themix.org.uk Visit the website Visit in your web browser

Friendship and advice to older people

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Call The Silver Line Call The Silver Line Call now
www.thesilverline.org.uk Visit the website Visit in your web browser

Support to LGBT+ communities in the UK

Switchboard provides a one-stop listening service for LGBT+ people on the phone, by email and through instant messaging. The service is open 10am-10pm every day. All volunteers are self-identifying LGBT+.

Call Switchboard LGBT+ Helpline Call Switchboard LGBT+ Helpline Call now
Email
Email chris@switchboard.lgbt Send an email
switchboard.lgbt/help/# Online chat Visit the chat in your browser
switchboard.lgbt Visit the website Visit in your web browser

For better mental health

Mind's team provides information on a range of topics including: types of mental health problem, where to help help, medication and alternative treatments and advocacy. They will look for details of help and support in your own area. Our lines are open 9am to 6pm, Monday to Friday (except for bank holidays).

We're here for you. If you have a general query about the organisation, call us: 01603 432457

Call Mind Call Mind Call Mind Infoline. Phone calls from UK landlines and mobiles are charged at local rates, counts towards any inclusive minutes on mobiles.
Email
Email info@mind.org.uk Send an email
Text 86463 Text 86463 Send a message.
www.mind.org.uk Visit the website Visit in your web browser

Free phone and web based service

Breathing Space is a free, confidential phone and web based service for people in Scotland experiencing low mood, depression or anxiety. Breathing Space provides a safe and supportive space by listening, and offering advice and information.

Call Breathing Space Call Breathing Space Call now. 24 hours at weekends (from 6pm Friday to 6am Monday) and 6pm to 2am weekdays (Monday - Thursday)
breathingspace.scot Visit the website Visit in your web browser

Helpline for people in distress or despair

Lifeline is a free Northern Ireland crisis response helpline service for people who are experiencing distress or despair. No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help.

Call Lifeline Helpline (N. Ireland) Call Lifeline Helpline (N. Ireland) Call now. People living in Northern Ireland can call Lifeline 24/7.
Text 1800108088088000 Textphone 18001 0808 808 8000 Textphone for deaf and hard of hearing Lifeline users
www.lifelinehelpline.info Visit the website Visit in your web browser

Community Advice and Listening Line

C.A.L.L. Helpline offers emotional support and information/literature on mental health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a free confidential listening and support service.

Call C.A.L.L. Helpline Call C.A.L.L. Helpline Call now
Text 81066 Text 'Help' to 81066 Send a message. (Service allowing people to access support and information via a Text Message from their mobile phone. Anyone concerned about their own mental health or that of a relative or friend can access the service by sending a short request to 81066)
www.callhelpline.org.uk Visit the website Visit in your web browser

Free 24/7 text service

Shout is the UK’s first free 24/7 text service for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Shout is powered by a team of volunteers, who are at the heart of the service. We take people from crisis to calm every single day.

We will always try to respond to texters as quickly as possible, however our responses will be longer at times of high demand. We will always respond to high risk texters as a priority. If you are at imminent risk please call 999

Text 85258 Text 'SHOUT' to 85258 Send a text. (Service allowing people to access support and information via a Text Message from their mobile phone. It’s a place to go if you’re struggling to cope and you need immediate help. Text 'SHOUT' to 85258)

Find Help Now  >  More Resources  >  National Crisis Support UK

Resources database last uploaded November 2019