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Suffolk

Support Services in Suffolk

Helpline

I am in crisis. I need support and advice urgently and I am already a Norfolk and Suffolk Foundation Trust patient/service user.

If you are a parent or carer of young person (under 25 years old) and are worried about their emotional wellbeing, contact Suffolk Children and Young People's Emotional Wellbeing Hub.

If you are a Trust patient/service user, you should have been given a contact number for when you are in crisis.

If you cannot find this number, please contact the team you are seeing by calling them direct, or via your local Access and Assessment Team.

Call Suffolk Access & Assessment Team Call Suffolk Access & Assessment Team Call now. Call costs will vary depending on your mobile or landline network provider. Your call will cost the same as it would to call a landline number (e.g. numbers with standard area codes such as 01 or 02).
www.nsft.nhs.uk Visit the website Visit in your web browser

For children and young people in East & West Suffolk

The Emotional Wellbeing Hub provides information, advice, and guidance if you are concerned about the emotional wellbeing and mental health of a child or young person aged 0-25 years. Or if you are a young person who needs emotional wellbeing support.

You can contact our helpline or make an online referral. (We accept referrals from individuals, parent/carers, professionals, and health practitioners).

This service covers children and young people in East and West Suffolk. (If you live in Waveney or Norfolk, please contact the Point 1 Service.)

Please note this helpline is not a crisis helpline. In a life threatening emergency dial 999.

Opening times for calls are Monday to Friday 8am - 7:30pm.

Call the services Call the services Calls are charge at a local rate (the same call charge as to a 01 or 02 number)
www.emotionalwellbeinggateway.org.uk Referrals can be made online via the Emotional Wellbeing Gateway website Visit in your web browser
point-1.org.uk Point 1 Service website Visit in your web browser

Advice, guidance and practical support

Suffolk Young People's Health Project (also known as 4YP) is a local charity, which provides and co-ordinates services that improve the social, emotional, and physical health and wellbeing of young people in Suffolk, aged 12-25.

Our services are confidential, so whatever you need to talk to us about you can be sure it is handled with respect and trust, and without judgement.

Drop-in:

4YP is an open-access centre. This means you can literally open the door and walk in any time between 10am-5pm each weekday.

Groups & Activities:

4YP runs various day and evening group sessions that provide opportunities to chill out, have fun, make friends, let off steam, chat and ask questions, even volunteer.

Counselling:

Access to short-term counselling (6-8 weeks) to provide emotional support.

I am a young person who needs emotional wellbeing support and advice.

Ask the 4YP Expert live online chat support is available on Mondays, Tuesdays and Wednesdays, 5-7pm by clicking the chat button on the 4YP website at www.4yp.org.uk/home/expert.

Drop-in to 4YP (Monday-Friday 10am-5pm), give them a call on 01473 252607 or taking a look at their website for more details on the services and groups they provide.

Call Ipswich 4YP Call Ipswich 4YP Call now
Email
Email enquiries@syphp.org.uk Send an email
www.4yp.org.uk/home/expert/#Ask%20the%204YP%20Expert Visit the 4YP Chat Service Visit in your web browser

Information and Advice for young people in Suffolk

I am a young person who needs emotional wellbeing support and advice.

Everyone feels low sometimes or experiences stress or anxiety due to exams, family problems, or changes in your life. But if these feelings continue over a long period of time it is important that you seek help.

Mental health issues can affect anyone at any age, but as a health subject, it is less talked about and less understood.

We all have mental health and emotional wellbeing, and this is just as important as our physical health.

Our mind and body are connected, and if you're feeling depressed, stressed or anxious, this can affect how you feel physically. You might experience symptoms like:


  • Trouble sleeping
  • Change in eating habits
  • Feeling tired
  • Lacking energy or enthusiasm
  • Aches and pains
  • Struggling to concentrate

Speak to a school nurse for support and advice - they offer weekly confidential 'drop-ins' in secondary schools, or ask in school to find out more.

www.thesource.me.uk Visit The Source website Visit in your web browser

Confidential Farming Community Support

Providing confidential support, mental health awareness and funding for counselling for those in farming and rural industries across Norfolk and Suffolk. Callers can speak to a doctor or a counsellor within 48 hours. The website provides useful information about stress and depression, the symptoms and actions to take either for yourself or if you are concerned about another.

Emails or voice messages out of hours are responded to promptly.

The YANA Project is not a crisis service.

Call the Helpline Call the Helpline Emails or voice messages out of hours are responded to promptly
Email
Email johoey@yanahelp.org Emails or voice messages out of hours are responded to promptly
www.yanahelp.org Visit the website Visit in your web browser

Offering help and support to improve wellbeing

It isn't an emergency, but I am really struggling to cope with low mood, anxiety or stress.

Wellbeing is important to us all. We want to feel good about ourselves, to get the most out of our lives and feel connected to other people. ‘Wellbeing’ means feeling more than just happy and confident, it means feeling able to cope when things get tough in our lives or when our physical health suffers.

Wellbeing Suffolk can provide a range of support for people with common mental health and emotional issues, such as low mood, depression or stress. We work with you to help you make the necessary changes to improve your wellbeing and quality of life.

Our services are free and are available for people of all ages in Suffolk.

Lines open Monday to Friday (excluding Bank Holidays) 8am to 8pm.

Call Wellbeing Suffolk Call Wellbeing Suffolk Call now. Call costs will vary depending on your mobile or landline network provider. Your call will cost the same as it would to call a landline number (e.g. numbers with standard area codes such as 01 or 02).
www.wellbeingnands.co.uk Visit the website Visit in your web browser
Resources database last uploaded November 2019